Remote Travel Concierge: Bookings, Support & Perks

Inspired; Corvallis (OR); Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Flexible scheduling

Ongoing training

Job summary

A leading travel agency is seeking a Travel Customer Representative to assist clients during their travel journey. The ideal candidate will provide exceptional service by responding to inquiries, assisting with bookings, and ensuring client satisfaction. This position offers 100% remote work with flexible scheduling, and opportunities for growth within the agency. Applicants should have strong communication skills and a passion for travel.

Qualifications

• Excellent communication skills are essential.
• Experience in customer service, preferably in travel or hospitality.
• Ability to manage bookings and requests efficiently.
• Proficiency with booking platforms and technology.
• Willingness to learn and adapt to new systems.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information on destinations and policies.
• Follow up with clients to confirm trip details.
• Handle client concerns with empathy and problem-solving.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A leading travel agency is seeking a Travel Customer Representative to assist clients during their travel journey. The ideal candidate will provide exceptional service by responding to inquiries, assisting with bookings, and ensuring client satisfaction. This position offers 100% remote work with flexible scheduling, and opportunities for growth within the agency. Applicants should have strong communication skills and a passion for travel.