Remote Travel Concierge: Bookings, Support & Perks

Inspired; Beaverton (OR); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Opportunities for growth within the agency

Supportive team environment with ongoing training

Job summary

A leading travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. The role involves responding to inquiries, assisting with bookings, and ensuring exceptional service. Ideal candidates have strong communication skills and customer service experience. This is a 100% remote position offering flexible scheduling and travel perks, ensuring a supportive team environment for personal and professional growth.

Qualifications

• Strong customer service experience in travel or hospitality preferred.
• Organized and proactive with attention to detail.
• Comfortable with technology and quick learner.

Responsibilities

• Respond to client inquiries professionally via various platforms.
• Assist with travel bookings and changes.
• Provide accurate information about destinations and agency policies.
• Follow up with clients regarding trip details and satisfaction.
• Handle concerns with empathy and problem-solving.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with high attention to detail

Comfortable with technology

Job description

A leading travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. The role involves responding to inquiries, assisting with bookings, and ensuring exceptional service. Ideal candidates have strong communication skills and customer service experience. This is a 100% remote position offering flexible scheduling and travel perks, ensuring a supportive team environment for personal and professional growth.