Remote Travel Concierge: Bookings, Support & Perks

Inspired; Portland (OR); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Travel perks and exclusive discounts

Ongoing training and supportive team environment

Job summary

A leading travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. You will assist with inquiries, resolve issues, and provide updates while ensuring exceptional service. The ideal candidate is organized, has strong customer service experience, and communicates effectively. This role is 100% remote with flexible scheduling and offers travel perks. Join us to create memorable experiences for travelers.

Qualifications

• Experience in customer service, preferably in travel or hospitality.
• Proven ability to handle client inquiries effectively.
• Strong organizational skills for managing multiple bookings.

Responsibilities

• Respond to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and requests.
• Provide accurate information about destinations and policies.
• Follow up with clients for satisfaction and trip details.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal communication skills

Excellent written communication skills

Strong customer service experience

Organized and dependable

Technology comfort

Attention to detail

Job description

A leading travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. You will assist with inquiries, resolve issues, and provide updates while ensuring exceptional service. The ideal candidate is organized, has strong customer service experience, and communicates effectively. This role is 100% remote with flexible scheduling and offers travel perks. Join us to create memorable experiences for travelers.