Remote Travel Concierge: Bookings, Support & Perks

Inspired; Oregon City (OR); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Opportunities for growth

Supportive team environment with ongoing training

Job summary

A dynamic travel agency is seeking a Travel Customer Representative responsible for supporting clients through their travel journey. This role involves responding to inquiries, assisting with bookings, and ensuring exceptional service. The ideal candidate is enthusiastic about travel, possesses strong communication skills, and has a background in customer service. This position is fully remote, offering flexible scheduling and travel perks, along with growth opportunities within the agency.

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Ability to assist with travel bookings and provide accurate information.
• Organized, dependable, and proactive with attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries via various platforms.
• Assist with travel bookings, changes, and cancellations.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and proactive

Comfortable with technology

Passion for travel

Job description

A dynamic travel agency is seeking a Travel Customer Representative responsible for supporting clients through their travel journey. This role involves responding to inquiries, assisting with bookings, and ensuring exceptional service. The ideal candidate is enthusiastic about travel, possesses strong communication skills, and has a background in customer service. This position is fully remote, offering flexible scheduling and travel perks, along with growth opportunities within the agency.