Remote Travel Concierge | Flexible Scheduling

Inspired; Chicago (IL); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work

Opportunities for growth

Travel perks

Supportive team environment

Job summary

A travel services company is looking for a Travel Customer Representative to provide exceptional support throughout clients' travel journeys. This role involves responding to inquiries, facilitating bookings, and ensuring client satisfaction. The ideal candidate should have strong communication skills and a passion for travel, and will enjoy the flexibility of 100% remote work with various perks. Ideal for organized individuals who thrive in customer service roles.

Qualifications

• Communicate effectively with clients via various channels.
• Demonstrate experience in customer service, ideally in travel or hospitality.
• Maintain organization and attention to detail in all tasks.

Responsibilities

• Respond to client inquiries via email and phone.
• Assist clients with travel bookings and modifications.
• Provide accurate travel information and policies.
• Ensure client satisfaction through follow-ups.
• Handle complaints empathetically.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A travel services company is looking for a Travel Customer Representative to provide exceptional support throughout clients' travel journeys. This role involves responding to inquiries, facilitating bookings, and ensuring client satisfaction. The ideal candidate should have strong communication skills and a passion for travel, and will enjoy the flexibility of 100% remote work with various perks. Ideal for organized individuals who thrive in customer service roles.