Remote Travel Concierge: Bookings, Support & Perks

Inspired; Thornton (CO); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Flexible scheduling

Supportive team environment

Job summary

A travel agency is seeking a Travel Customer Representative to assist clients throughout their travel journey. This role involves responding to inquiries, managing bookings, and providing exceptional service. The ideal candidate has strong customer service experience, excellent communication skills, and a passion for travel. This position is 100% remote with flexible scheduling and offers growth opportunities within the agency. Join us in creating memorable travel experiences for our clients.

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Excellent verbal and written communication skills.
• Organized, dependable, and proactive with high attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.

Skills

Verbal communication

Written communication

Customer service experience

Organizational skills

Attention to detail

Technical proficiency

Empathy

Job description

A travel agency is seeking a Travel Customer Representative to assist clients throughout their travel journey. This role involves responding to inquiries, managing bookings, and providing exceptional service. The ideal candidate has strong customer service experience, excellent communication skills, and a passion for travel. This position is 100% remote with flexible scheduling and offers growth opportunities within the agency. Join us in creating memorable travel experiences for our clients.