Remote Travel Concierge — Bookings & Flexible Schedule

Inspired; Boston (MA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work

Flexible scheduling

Travel perks

Supportive team environment

Job summary

A dynamic travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. The role involves responding to inquiries, assisting with bookings, and providing customer service. Ideal candidates should have strong communication skills, customer service experience, and a passion for travel. This position offers 100% remote work, flexible scheduling, and travel-related perks. If you enjoy helping others create memorable experiences, apply today!

Qualifications

• Proven experience in providing excellent customer service.
• Ability to assist with travel bookings and resolve issues.
• Comfortable learning new technology and booking systems.

Responsibilities

• Respond to client inquiries promptly across various platforms.
• Assist clients with travel bookings and changes.
• Provide accurate information on travel-related queries.
• Confirm trip details and ensure client satisfaction.
• Handle complaints with empathy and effective problem-solving.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with high attention to detail

Comfortable with technology

Passion for travel

Job description

A dynamic travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. The role involves responding to inquiries, assisting with bookings, and providing customer service. Ideal candidates should have strong communication skills, customer service experience, and a passion for travel. This position offers 100% remote work, flexible scheduling, and travel-related perks. If you enjoy helping others create memorable experiences, apply today!