Remote Travel Concierge & Booking Support

Prestigetravelagencybymich; Chicago (IL); Remote; USD 33,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Travel perks and exclusive industry discounts

Ongoing training

Job summary

A leading travel agency is seeking a Travel Customer Representative to assist clients throughout their travel journey. In this remote role, you will respond to inquiries, assist with bookings, and provide accurate information. The ideal candidate will have strong communication skills, customer service experience, and a passion for travel. This position offers flexible scheduling, growth opportunities, and exclusive travel perks.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with attention to detail.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond professionally to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle client concerns with empathy and problem-solving skills.

Skills

Verbal communication skills

Written communication skills

Customer service experience

Organizational skills

Attention to detail

Proactive attitude

Tech-savvy

Job description

A leading travel agency is seeking a Travel Customer Representative to assist clients throughout their travel journey. In this remote role, you will respond to inquiries, assist with bookings, and provide accurate information. The ideal candidate will have strong communication skills, customer service experience, and a passion for travel. This position offers flexible scheduling, growth opportunities, and exclusive travel perks.