Remote Travel Client Support Specialist

Kopp Travels; Tampa (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Travel perks

Exclusive discounts

Flexible scheduling

Remote work

Job summary

Kopp Travels USA is seeking a reliable Travel Client Support Specialist to assist clients throughout their travel journey from booking to return home. The role suits someone who enjoys helping people, is detail-oriented, and passionate about travel and customer experience.

This is a 100% remote position with flexible scheduling and opportunities for growth. You will respond to inquiries, assist with bookings and changes, and provide accurate destination information, ensuring high levels of

Qualifications

• Excellent written and verbal communication, with strong problem-solving skills.
• Experience in customer service or hospitality is a plus but not required.
• Comfortable using booking platforms and systems.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel requirements, and agency policies.
• Follow up with clients to confirm trip details and overall satisfaction.
• Handle questions or concerns with empathy and professionalism.

Skills

Customer service

Communication

Travel knowledge

Job description

Kopp Travels USA is seeking a reliable Travel Client Support Specialist to assist clients throughout their travel journey from booking to return home. The role suits someone who enjoys helping people, is detail-oriented, and passionate about travel and customer experience.

This is a 100% remote position with flexible scheduling and opportunities for growth. You will respond to inquiries, assist with bookings and changes, and provide accurate destination information, ensuring high levels of