Remote Travel Client Support Specialist

Kopp Travels; Atlanta (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

100% remote position

Flexible scheduling

Growth opportunities

Travel perks & industry discounts

Ongoing training

Job summary

Kopp Travels USA is seeking a reliable Travel Client Support Specialist to assist clients from booking through return. You will respond to inquiries by email, phone, and messaging, help with bookings, changes, and special requests, and share destination information.

The ideal candidate has strong communication, is organized and tech-savvy, and loves travel. This 100% remote role offers flexible scheduling, growth opportunities, travel perks, and ongoing training in a supportive team.

Qualifications

• Excellent written and verbal communication.
• Customer service experience preferred.
• Organized, dependable, and detail-oriented.
• Comfortable using technology and booking systems.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel requirements, and agency policies.
• Follow up with clients to confirm trip details and overall satisfaction.
• Handle questions or concerns with empathy and problem-solving.

Skills

Communication skills

Customer service

Attention to detail

Tech-savvy

Tools

Booking platforms

Job description

Kopp Travels USA is seeking a reliable Travel Client Support Specialist to assist clients from booking through return. You will respond to inquiries by email, phone, and messaging, help with bookings, changes, and special requests, and share destination information.

The ideal candidate has strong communication, is organized and tech-savvy, and loves travel. This 100% remote role offers flexible scheduling, growth opportunities, travel perks, and ongoing training in a supportive team.