Remote Travel Concierge & Support Specialist

Minority Professional Network, Inc.; Tallahassee (FL); Remote; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Remote work

Flexible scheduling

Growth opportunities

Travel perks & discounts

Training and guidance

Zusammenfassung

Kopp Travels USA is seeking a reliable Travel Customer Support Specialist to assist clients from booking through return home. This fully remote role fits someone who enjoys helping others, is detail-oriented, and passionate about travel and customer experience.

Ideal candidates will handle inquiries, bookings, and changes with empathy and professionalism while using booking platforms and systems. Growth, travel perks, and ongoing training are offered.

Qualifikationen

• Excellent written and verbal communication skills.
• Customer service experience (travel or hospitality a plus).
• Organized, dependable and detail-oriented.
• Comfortable using technology and learning booking platforms and systems.
• Passionate about travel and helping others create memorable experiences.

Aufgaben

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel requirements, and agency policies.
• Follow up with clients to confirm trip details and overall satisfaction.
• Handle questions or concerns with empathy, professionalism, and strong problem-solving skills.

Kenntnisse

Communication skills

Customer service

Organized & detail-oriented

Tech-savvy

Passion for travel

Tools

Booking platforms

Jobbeschreibung

Kopp Travels USA is seeking a reliable Travel Customer Support Specialist to assist clients from booking through return home. This fully remote role fits someone who enjoys helping others, is detail-oriented, and passionate about travel and customer experience.

Ideal candidates will handle inquiries, bookings, and changes with empathy and professionalism while using booking platforms and systems. Growth, travel perks, and ongoing training are offered.