Remote Travel Support Specialist - Flexible Hours & Perks

Kopp Travels; Tampa (FL); Presencial; USD 42 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote position

Flexible scheduling

Travel perks and discounts

Ongoing training

Resumo da oferta

Kopp Travels USA is seeking a reliable Travel Customer Support Specialist to support clients from booking through return. This role suits someone who enjoys helping people, pays attention to detail, and loves travel and customer experience.

Key tasks include handling inquiries, assisting with bookings and changes, and providing destination information. This 100% remote position offers growth, perks, and ongoing training in a collaborative team environment.

Qualificações

• Excellent written and verbal communication skills.
• Customer service experience (travel or hospitality experience is a plus).
• Organized, dependable, and detail-oriented.
• Comfortable using technology and learning booking platforms and systems.
• Passionate about travel and helping others create memorable experiences.

Responsabilidades

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel requirements, and agency policies.
• Follow up with clients to confirm trip details and overall satisfaction.
• Handle questions or concerns with empathy, professionalism, and strong problem-solving skills.

Conhecimentos

Excellent communication

Customer service

Organized & detail-oriented

Tech-savvy

Travel passion

Descrição da oferta de emprego

Kopp Travels USA is seeking a reliable Travel Customer Support Specialist to support clients from booking through return. This role suits someone who enjoys helping people, pays attention to detail, and loves travel and customer experience.

Key tasks include handling inquiries, assisting with bookings and changes, and providing destination information. This 100% remote position offers growth, perks, and ongoing training in a collaborative team environment.