Remote Travel Agent & Client Experience Lead

Departuretravels; Columbia (SC); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote position

Flexible schedule

Work from anywhere

Job summary

Departure Travel seeks a Customer Service Travel Advisor to support clients remotely through every stage of their travel journey. The role emphasizes responsive communication, organization, and travel planning while offering a flexible work schedule.

Ideal candidates embrace a remote environment, handle inquiries and modifications professionally, and maintain accurate client records to ensure a stress-free booking experience for travelers.

Qualifications

• Motivated, detail-oriented individuals who enjoy helping others.
• Experience in a remote customer service environment is a plus.
• Strong communication and organizational skills are essential.

Responsibilities

• Guide clients through every stage of travel planning.
• Assist with trip inquiries, options, and destinations.
• Provide professional and timely communication throughout bookings.
• Follow up with clients to confirm travel plans and satisfaction.

Skills

Customer service

Communication

Travel planning

Organization

Detail-oriented

Job description

Departure Travel seeks a Customer Service Travel Advisor to support clients remotely through every stage of their travel journey. The role emphasizes responsive communication, organization, and travel planning while offering a flexible work schedule.

Ideal candidates embrace a remote environment, handle inquiries and modifications professionally, and maintain accurate client records to ensure a stress-free booking experience for travelers.