Remote Travel Concierge & Client Experience Lead

Departuretravels; Savannah (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Remote position

Flexible schedule

Work from anywhere

Job summary

Departure Travel is seeking a Customer Service Travel Advisor to support clients remotely through every stage of their trips, from initial inquiry to post-travel follow-up.

In this flexible role, you will communicate clearly, stay organized, and keep travelers informed with up-to-date destination details and booking options.

Join a remote team that values responsiveness and attention to detail, with the option to work from anywhere and adapt to clients' schedules.

Qualifications

• Experience in customer service, preferably in travel or hospitality.
• Excellent written and verbal communication skills.
• Ability to manage multiple client requests with attention to detail.

Responsibilities

• Guide clients through every stage of the travel planning process.
• Assist with trip inquiries, destination information, and travel options.
• Provide professional and timely communication throughout the booking experience.
• Follow up with clients to confirm travel plans and ensure satisfaction.

Skills

Customer service

Communication

Travel planning

Job description

Departure Travel is seeking a Customer Service Travel Advisor to support clients remotely through every stage of their trips, from initial inquiry to post-travel follow-up.

In this flexible role, you will communicate clearly, stay organized, and keep travelers informed with up-to-date destination details and booking options.

Join a remote team that values responsiveness and attention to detail, with the option to work from anywhere and adapt to clients' schedules.