Remote Third-Party Collections Specialist (Performance Pay)

LCS Financial Services Corporation; Arizona; Remote; USD 42,000 - 52,000; Full time

Benefits offered by this job

Additional earning potential tied to绩?

Weekday schedule: Mon-Fri 7:00 AM–6:00

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

Flexible time-off program

Remote-work eligibility in approved US

Job summary

LCS Financial Services Corporation is hiring remote Collections Specialists to negotiate resolutions on delinquent accounts while maintaining compliance with applicable laws. This role supports a performance-driven environment and offers opportunities to earn additional compensation through performance.

Ideal candidates have experience in third-party debt collection, strong negotiation and communication skills, and the ability to maintain a professional remote workspace.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Proven ability to manage accounts and negotiate payment arrangements.
• Excellent verbal communication and telephone etiquette.
• Knowledge of debt collection laws and regulations.
• Professional, distraction-minimized remote workspace.

Responsibilities

• Manage inbound and outbound calls to negotiate resolutions on delinquent accounts.
• Negotiate payment plans and settlements based on borrower's finances.
• Use skip-tracing and investigative methods to locate borrowers and assets.
• Manage assigned portfolios and prioritize activities to maximize recovery.
• Work toward individual and departmental performance goals.
• Maintain accurate account documentation.
• Provide professional, respectful interactions while handling difficult conversations.
• Ensure compliance with federal, state, and local collection laws and policies.

Skills

Debt collection

Negotiation

Verbal communication

Regulatory compliance

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is hiring remote Collections Specialists to negotiate resolutions on delinquent accounts while maintaining compliance with applicable laws. This role supports a performance-driven environment and offers opportunities to earn additional compensation through performance.

Ideal candidates have experience in third-party debt collection, strong negotiation and communication skills, and the ability to maintain a professional remote workspace.