Remote Third-Party Collections Specialist - Performance

LCS Financial Services Corporation; Muncie (IN); Remote; USD 25,000 - 33,000; Full time

Benefits offered by this job

100% Remote Position

Commission

Medical, Dental & Vision Insurance

401k Retirement Plan

Paid Holidays

Discretionary Time Off

Job summary

LCS Financial Services Corporation is hiring for remote Collections Specialists to join a nationwide team. The role focuses on negotiating resolutions, arranging payments, and maintaining compliant, professional interactions with borrowers from a home-based setup.

Ideal candidates have 2+ years in third-party debt collection, strong negotiation and communication skills, and the ability to work independently while meeting performance goals.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize collection activities to maximize recovery.

Skills

Debt collection

Negotiation

Communication

Independent work

Education

High school diploma

Job description

LCS Financial Services Corporation is hiring for remote Collections Specialists to join a nationwide team. The role focuses on negotiating resolutions, arranging payments, and maintaining compliant, professional interactions with borrowers from a home-based setup.

Ideal candidates have 2+ years in third-party debt collection, strong negotiation and communication skills, and the ability to work independently while meeting performance goals.