Remote 3rd-Party Collections Specialist - Performance Pay

LCS Financial Services Corporation; Central City (KY); Remote; USD 35,000 - 60,000; Full time

Benefits offered by this job

Performance-based incentives

Health, dental, vision insurance

401k retirement plan

Job summary

LCS Financial Services Corporation is hiring remote Collections Specialists to negotiate resolutions on delinquent accounts while maintaining professional standards and regulatory compliance. The role emphasizes strong negotiation, effective communication, and adherence to federal, state, and local laws.

You will work from a private remote workspace, handle high-volume calls, and participate in achieving recovery goals with performance-based earnings potential.

Qualifications

• Minimum 2 years in third-party debt collection.
• Strong negotiation and communication skills.
• Knowledge of applicable debt collection laws and regulations.
• Professional remote-work setup.
• Experience with skip-tracing tools and collection systems.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment arrangements and settlements.
• Locate borrowers and assets using skip-tracing techniques.
• Prioritize accounts to maximize recoveries.
• Maintain accurate documentation and comply with laws and policies.
• Provide professional, respectful customer interactions.

Skills

Negotiation

Verbal communication

Active listening

Bilingual (English/Spanish)

Regulatory compliance

High-volume environment

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is hiring remote Collections Specialists to negotiate resolutions on delinquent accounts while maintaining professional standards and regulatory compliance. The role emphasizes strong negotiation, effective communication, and adherence to federal, state, and local laws.

You will work from a private remote workspace, handle high-volume calls, and participate in achieving recovery goals with performance-based earnings potential.