Remote Third-Party Collections Pro – Performance Pay

LCS Financial Services Corporation; Alabama; Remote; USD 35,000 - 60,000; Full time

Benefits offered by this job

Performance-based pay

Mon–Fri schedule

Health/Dental/Vision insurance

Life Insurance & Disability

401k retirement plan

Paid holidays

Flexible time-off

Remote work in approved states

Job summary

LCS Financial Services Corporation is recruiting for remote Collections Specialists to join our team from home. The role focuses on negotiating resolutions for delinquent accounts, setting payment arrangements, and maintaining compliant workflow across a performance-driven environment.

Ideal candidates have 2+ years in third-party debt collection, strong communication skills, and experience with skip-tracing tools.

Qualifications

• Minimum of 2 years in third-party debt collection.
• Proven ability to manage accounts and negotiate payment plans.
• Excellent verbal communication and active listening.
• Knowledge of debt collection laws and regulations.
• Professional, distraction-free remote workspace.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilize skip-tracing tools and investigative techniques to locate borrowers and assets.
• Manage assigned account portfolios and prioritize collection activities to maximize recovery opportunities.
• Consistently work toward individual and departmental performance goals.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions while navigating difficult conversations.
• Ensure compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements.

Skills

Debt collection

Negotiation

Verbal communication

Active listening

Regulatory compliance

Bilingual EN/ES

Remote work

High-volume experience

Education

High school diploma

Tools

Skip-tracing tools

Collection systems

Job description

LCS Financial Services Corporation is recruiting for remote Collections Specialists to join our team from home. The role focuses on negotiating resolutions for delinquent accounts, setting payment arrangements, and maintaining compliant workflow across a performance-driven environment.

Ideal candidates have 2+ years in third-party debt collection, strong communication skills, and experience with skip-tracing tools.