Remote Technical Trainer for Government IT & Training

GovCIO; Hartford (CT); Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

Employee Assistance Program

Corporate Discounts

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is seeking a remote Technical Trainer to develop and deliver high-quality training programs focused on operational workflows, technical systems, software applications, and hardware devices. Responsibilities include creating engaging content and delivering sessions to diverse audiences.

Core hours are 8:00 AM to 5:00 PM ET. Candidate will collaborate with support centers, product teams, and engineers to ensure current materials and effective training that drives user adoption and mission

Qualifications

• Bachelor's degree in Education, Training, Communications, Technical Writing, Information Technology, or a related field and 5 yrs of experience (or equivalent combination).
• Minimum 2 years of experience developing training content, technical documentation, or knowledge materials.

Responsibilities

• Develop, maintain, and update instructor-led training, virtual training, Knowledge Base articles, SOPs, and other learning resources.
• Deliver engaging and professional training sessions to technical and non-technical audiences using instructor-led, virtual, and self-paced methods.
• Translate complex concepts into clear, user-friendly content.
• Collaborate with program management, operations, product managers, technicians, engineers to identify training needs.
• Evaluate training effectiveness and recommend improvements to increase learner engagement and adoption.
• Ensure training materials stay current with system enhancements and evolving processes.
• Support new technology implementations through development and delivery of training content.
• Facilitate knowledge transfer and contribute to workforce readiness and mission success.

Skills

Public Speaking

Technical Writing

Training Delivery

Curriculum Development

Cross-functional Collaboration

Education

Bachelor's degree (Education/Training/IT/Comm)

Tools

Microsoft 365 suite

LMS systems

Knowledge Base tools

Job description

GovCIO is seeking a remote Technical Trainer to develop and deliver high-quality training programs focused on operational workflows, technical systems, software applications, and hardware devices. Responsibilities include creating engaging content and delivering sessions to diverse audiences.

Core hours are 8:00 AM to 5:00 PM ET. Candidate will collaborate with support centers, product teams, and engineers to ensure current materials and effective training that drives user adoption and mission