Remote Technical Trainer - Government IT & Training

GovCIO; Cheyenne (WY); Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

Employee Assistance Program

Corporate Discounts

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is seeking a remote Technical Trainer to develop and deliver high-quality training programs focused on operational workflows, technical systems, software, and hardware. The role requires translating complex concepts into clear content and delivering engaging sessions to diverse audiences.

Responsibilities include creating and updating training materials, collaborating with cross-functional teams, and evaluating training effectiveness to drive user adoption and mission success.

Qualifications

• Bachelors degree in Education, Training, Communications, Technical Writing, Information Technology, or a related field with 5+ years of experience (or equivalent).
• Minimum 2 years of experience developing training content, technical documentation, or knowledge materials.
• Experience delivering classroom, virtual, or webinar-based training to diverse audiences.
• Experience supporting operational, technical, healthcare IT, government, or enterprise technology environments preferred.
• Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
• Excellent communication skills, ability to speak clearly, confidently, and comfortably with a wide range of audiences.
• Ability to communicate effectively both verbally and in writing, including status reports and roadmaps.
• Adept at explaining ideas in technical and user-friendly language.

Responsibilities

• Develop, maintain, and update instructor-led training, virtual training, KB articles, SOPs, and other learning resources.
• Deliver engaging training sessions to technical and non-technical audiences using various formats.
• Translate complex concepts into clear, user-friendly content.
• Collaborate with program management, operational teams, product managers, technicians, engineers, and training staff to identify learning needs.
• Evaluate training effectiveness and recommend improvements to increase engagement and retention.
• Ensure materials stay current with system enhancements and process changes.
• Support new technology implementations through training content development and delivery.
• Facilitate knowledge transfer and contribute to workforce readiness and mission success.

Skills

Communication skills

Public speaking

Multitasking

Team player

Time management

Problem-solving

Attention to detail

Education

Bachelors degree in Education, Training, Communications, Technical Writing, Information Technology, or a related field

Tools

Microsoft 365 (Word, PowerPoint, Teams, SharePoint, Outlook)

LMS platforms

e-learning development tools

Job description

GovCIO is seeking a remote Technical Trainer to develop and deliver high-quality training programs focused on operational workflows, technical systems, software, and hardware. The role requires translating complex concepts into clear content and delivering engaging sessions to diverse audiences.

Responsibilities include creating and updating training materials, collaborating with cross-functional teams, and evaluating training effectiveness to drive user adoption and mission success.