Remote Technical Trainer | Government IT Training Expert

GovCIO; City of Albany (NY); Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

Employee Perks

Flexible Work Environment

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Job summary

GovCIO is seeking a remote Technical Trainer to develop and deliver training programs focused on workflows, systems, software, and hardware. You will create clear materials and engaging presentations, collaborating with Support Center teams to ensure accuracy and adoption.

Core hours are 8:00 AM–5:00 PM ET. You translate complex concepts, support deployments, and contribute to workforce readiness and mission success.

Qualifications

• Bachelor's degree and 5 yrs of experience or equivalent combo.
• Minimum 2 years developing training content or knowledge materials.
• Experience delivering classroom, virtual, or webinar training.
• Experience in government or enterprise tech environments preferred.
• Ability to manage multiple projects in a fast-paced setting.
• Excellent verbal and written communication with diverse audiences.
• Ability to translate complex concepts into user-friendly content.
• Team player with reliable attendance and responsiveness.

Responsibilities

• Develop, maintain, and update instructor-led, virtual training, and KB/SOPs.
• Deliver engaging training sessions to technical and non-technical audiences.
• Translate complex concepts into clear, user-friendly content.
• Collaborate with program managers, product teams, engineers, and trainers.
• Evaluate training effectiveness and implement improvements.
• Keep materials current with system changes and business needs.
• Support new tech implementations with training content.
• Foster workforce readiness and mission success.

Skills

Training delivery

Instructional design

Technical writing

Public speaking

Content development

Stakeholder management

Adult learning

Education

Bachelor's degree in Education, Training, Communications, Technical Writing, Information Technology, or related field

Tools

LMS

Microsoft 365

E-learning development tools

Job description

GovCIO is seeking a remote Technical Trainer to develop and deliver training programs focused on workflows, systems, software, and hardware. You will create clear materials and engaging presentations, collaborating with Support Center teams to ensure accuracy and adoption.

Core hours are 8:00 AM–5:00 PM ET. You translate complex concepts, support deployments, and contribute to workforce readiness and mission success.