Remote Technical Trainer — Government IT & Training

GovCIO; Lansing (MI); Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is seeking a remote Technical Trainer to develop, deliver, and support high-quality training programs for operational workflows, technical systems, software applications, and hardware devices. This role combines exceptional presentation and writing skills with the ability to engage, educate, and inspire diverse audiences through effective training.

You will create instructor-led and virtual training, SOPs and knowledge content, collaborating closely with program management, operations,

Qualifications

• Bachelor's degree in Education, Training, Communications, IT or related field with 5+ years of experience.
• Minimum 2 years developing training content or knowledge materials.
• Experience delivering classroom, virtual, or webinar-based training to diverse audiences.
• Experience in government/enterprise technology environments preferred.
• Ability to manage multiple projects in a fast-paced environment.
• Excellent verbal and written communication and public speaking skills.
• Able to translate technical concepts into user-friendly language.
• History of meeting performance objectives and staying calm under pressure.
• Regular and reliable attendance

Responsibilities

• Develop, maintain, and update instructor-led training, virtual training, KB articles, SOPs, and other learning resources.
• Deliver engaging training sessions to technical and non-technical audiences using multiple methods.
• Translate complex operational concepts into clear, user-friendly content.
• Collaborate with program management, operations, product managers, technicians, and engineers to identify training needs.
• Evaluate training effectiveness and recommend improvements to drive engagement and adoption.
• Keep training materials current with system enhancements and process changes.
• Support new technology implementations through training content development and delivery.
• Facilitate knowledge transfer and workforce readiness to support mission success.

Skills

Communication skills

Public speaking

Training delivery

Time management

Multitasking

Education

Bachelor's degree in Education, Training, Communications, Technical Writing, Information Technology, or related field

Tools

Microsoft 365 (Word, PowerPoint, Teams, SharePoint, Outlook)

Learning Management System (LMS)

E-learning development tools

Job description

GovCIO is seeking a remote Technical Trainer to develop, deliver, and support high-quality training programs for operational workflows, technical systems, software applications, and hardware devices. This role combines exceptional presentation and writing skills with the ability to engage, educate, and inspire diverse audiences through effective training.

You will create instructor-led and virtual training, SOPs and knowledge content, collaborating closely with program management, operations,