Remote Technical Trainer — IT Systems & Training

GovCIO; Austin (TX); A distancia; USD 85.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible Work Environment

Training & Certification Assistance

Learning & Development platform

Referral Bonus Program

EAP

Pet Insurance

Descripción de la vacante

GovCIO is seeking a remote Technical Trainer to develop, deliver, and sustain high-quality training programs focused on operational workflows, technical systems, software, and hardware. You will create clear materials and deliver engaging sessions to diverse audiences, collaborating with support center, product managers, technicians, and engineers to drive user adoption and mission success.

Core hours are 8:00 AM to 5:00 PM ET. A Public Trust clearance and U.S.

Formación

• Bachelor's degree and 5+ years in training or related field
• At least 2 years creating training content or knowledge materials
• Experience delivering classroom, virtual, or webinar training
• Experience in government or enterprise tech environments preferred

Responsabilidades

• Develop and update instructor-led and virtual training, KBs, SOPs, and other learning resources
• Deliver engaging sessions to diverse audiences using multiple formats
• Translate complex concepts into clear user-friendly content
• Collaborate with program management, ops, product managers, technicians, and engineers
• Evaluate training effectiveness and propose improvements
• Ensure materials stay current with system changes and business needs
• Support new technology implementations through training content
• Facilitate knowledge transfer and workforce readiness

Conocimientos

Communication skills

Public speaking

Training development

Multimedia content

Team player

Educación

Bachelor's degree or higher

5+ years experience

2+ years training content development

Herramientas

Microsoft 365

LMS

E-learning tools

Knowledge Base articles

Descripción del empleo

GovCIO is seeking a remote Technical Trainer to develop, deliver, and sustain high-quality training programs focused on operational workflows, technical systems, software, and hardware. You will create clear materials and deliver engaging sessions to diverse audiences, collaborating with support center, product managers, technicians, and engineers to drive user adoption and mission success.

Core hours are 8:00 AM to 5:00 PM ET. A Public Trust clearance and U.S.