Remote Tech Services Customer Service Rep

4Consulting, Inc.

Richmond (VA)

In loco

USD 22.000 - 33.000

Tempo pieno

5 giorni fa

Candidati tra i primi

Aumenta le possibilità di ricevere una risposta da questo datore di lavoro

Il tuo curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che sta cercando.

Supera i filtri ATS

Descrizione del lavoro

4Consulting, Inc is seeking a qualified Customer Service Representatives to support technology consulting, application development, systems analysis, testing, data management, cybersecurity, infrastructure, or project delivery services for client projects. The selected candidate will perform duties consistent with the client’s project requirements and company delivery standards.

The role requires 1–3 years of experience in customer service or call center operations, a Bachelor's degree in a

Competenze

Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or related field, or equivalent combination of education and experience.
1–3 years of experience in customer service, call center operations, or phone-based customer support.
Experience with CRM, data entry, MS Office, call center systems, account management, and documentation.

Mansioni

Respond to inbound customer inquiries and provide accurate information regarding services, accounts, and program eligibility.
Process customer requests, update account information, and maintain accurate records across multiple systems.
Resolve customer concerns while ensuring compliance with quality, confidentiality, and service standards.
Collaborate with internal teams to support customer needs in a high-volume environment.