Remote Senior Warranty Project Manager

Jones Lang LaSalle Incorporated; Dallas, Fort Worth (TX, TX); Hybride; USD 90 000 - 115 000; Plein temps

Avantages offerts par ce poste

401(k) plan with matching company/cony

Comprehensive Medical, Dental & Vision

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through 2

Résumé du poste

Jones Lang LaSalle Incorporated is seeking a Project Manager/Senior Project Manager – Warranty Advisor to oversee complex post-construction warranty claims and act as the primary client representative throughout the warranty lifecycle.

The role requires handling warranty transitions, coordinating with cross-functional teams, and driving improvements across stakeholders and project teams. Remote work is available with travel as needed.

Qualifications

• Bachelor’s degree in Construction Management, Project Management, Engineering, Architecture, Business, or equivalent experience.
• 5+ years of experience in facilities management, construction management, or a related field with a focus on post-construction quality assurance or warranty management.
• Familiarity with commercial building systems and construction processes.
• Strong project management, problem-solving, and root cause analysis skills.
• Experience managing contractors and vendors while ensuring compliance with client standards.
• Ability to read and mark up construction drawings.
• Proficiency in Microsoft Office, Smartsheet, PlanGrid/Forma, and Bluebeam.
• Strong verbal and written communication skills with the ability to manage stakeholder relationships effectively.
• Ability to work independently with strong organization and time management skills.
• Detail‑oriented, proactive, and adaptable in a fast‑paced environment.

Responsabilités

• Represent Facilities Management during project warranty transitions.
• Manage warranty support activities from transition through warranty expiration.
• Serve as the primary point of contact for complex post-construction warranty escalations.
• Escalate and resolve urgent warranty-related issues in collaboration with internal and external stakeholders.
• Collaborate with Design, Engineering, Construction, and Vendor teams to develop corrective solutions.
• Lead communication and coordination among clients, regional teams, contractors, vendors, and project managers to drive successful outcomes.
• Conduct on-site and virtual meetings to address warranty issues based on scope and complexity.
• Analyze root causes of claims to identify recurring defects, trends, and systemic issues.
• Monitor claim metrics and support continuous process improvement initiatives.
• Ensure compliance with client standards, policies, and contractual requirements.
• Build and maintain strong client and stakeholder relationships through proactive communication and attention to detail.
• Manage multiple priorities independently while maintaining high service levels and responsiveness.

Connaissances

Project management

Communication

Warranty management

Construction knowledge

Vendor management

Drawings reading

MS Office

Smartsheet

PlanGrid

Bluebeam

Formation

Bachelor's degree in Construction Management or related field

Outils

PlanGrid/Forma

Bluebeam

Smartsheet

Microsoft Office

Description du poste

Jones Lang LaSalle Incorporated is seeking a Project Manager/Senior Project Manager – Warranty Advisor to oversee complex post-construction warranty claims and act as the primary client representative throughout the warranty lifecycle.

The role requires handling warranty transitions, coordinating with cross-functional teams, and driving improvements across stakeholders and project teams. Remote work is available with travel as needed.