Remote Warranty Project Manager (Post-Constr.)

Jones Lang LaSalle Incorporated; United States; Remote; USD 90,000 - 115,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a Project Manager / Senior Project Manager – Warranty Advisor to oversee complex post-construction warranty claims and act as the primary client representative throughout the warranty lifecycle.

You will collaborate with Reinvestment teams, Facilities & Maintenance Consultants, Lead Advisors, and General Contractors to resolve issues, drive process improvements, and ensure a seamless warranty experience across multiple projects and regions.

Qualifications

• Bachelor’s degree in Construction Management, Project Management, Engineering, Architecture, Business, or equivalent experience.
• 5+ years of experience in facilities management, construction management, or a related field with a focus on post-construction quality assurance or warranty management.
• Familiarity with commercial building systems and construction processes.
• Strong project management, problem-solving, and root cause analysis skills.
• Experience managing contractors and vendors while ensuring compliance with client standards.
• Ability to read and mark up construction drawings.
• Proficiency in Microsoft Office, Smartsheet, PlanGrid/Forma, and Bluebeam.
• Strong verbal and written communication skills with the ability to manage stakeholder relationships effectively.
• Ability to work independently with strong organization and time management skills.
• Detail-oriented, proactive, and adaptable in a fast-paced environment.
• Willingness to travel up to 40%.

Responsibilities

• Represent Facilities Management during project warranty transitions.
• Manage warranty support activities from transition through warranty expiration.
• Serve as the primary point of contact for complex post-construction warranty escalations.
• Escalate and resolve urgent warranty-related issues in collaboration with internal and external stakeholders.
• Collaborate with Design, Engineering, Construction, and Vendor teams to develop corrective solutions.
• Lead communication and coordination among clients, regional teams, contractors, vendors, and project managers to drive successful outcomes.
• Conduct on-site and virtual meetings to address warranty issues based on scope and complexity.
• Analyze root causes of claims to identify recurring defects, trends, and systemic issues.
• Monitor claim metrics and support continuous process improvement initiatives.
• Ensure compliance with client standards, policies, and contractual requirements.
• Build and maintain strong client and stakeholder relationships through proactive communication and attention to detail.
• Manage multiple priorities independently while maintaining high service levels and responsiveness.

Skills

Project management

Warranty management

Client relationship management

Reading drawings

Communication

Education

Bachelor’s degree in Construction Management/PM/Engineering/Architecture

Tools

Smartsheet

PlanGrid/Forma

Bluebeam

Microsoft Office

Job description

Jones Lang LaSalle Incorporated (JLL) is seeking a Project Manager / Senior Project Manager – Warranty Advisor to oversee complex post-construction warranty claims and act as the primary client representative throughout the warranty lifecycle.

You will collaborate with Reinvestment teams, Facilities & Maintenance Consultants, Lead Advisors, and General Contractors to resolve issues, drive process improvements, and ensure a seamless warranty experience across multiple projects and regions.