Remote Senior Solutions Engineer – Observability & Open Source

OpenKrill; United States; Remote; USD 193,000 - 239,000; Full time

Benefits offered by this job

Equity

Bonus

Job summary

Grafana Labs is seeking a Solutions Engineer to enable customer success and drive growth. You will partner with Sales to articulate Grafana’s value, close complex opportunities, deliver technical presentations, and translate customer needs into actionable solutions.

We value open source backgrounds, strong communication, leadership, and a technical mindset. This remote-first, globally distributed team offers equity, bonuses, and a collaborative culture, with 100% remote work and a generous leave

Qualifications

• 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space.
• Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership.
• You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers.
• You love solving technical challenges and thrive on bringing creative solutions to our customers.
• You should have a technical mindset and a desire to grow technically.
• Must be located in Israel

Responsibilities

• Partner with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
• Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
• Deliver product and technical presentations to potential and existing customers
• Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
• Drive product conversations based on need and problems with customers
• Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

Skills

Technical pre-sales

Open Source tech

Metrics/Monitoring

Strong communication

Leadership

Job description

Grafana Labs is seeking a Solutions Engineer to enable customer success and drive growth. You will partner with Sales to articulate Grafana’s value, close complex opportunities, deliver technical presentations, and translate customer needs into actionable solutions.

We value open source backgrounds, strong communication, leadership, and a technical mindset. This remote-first, globally distributed team offers equity, bonuses, and a collaborative culture, with 100% remote work and a generous leave