Remote Senior Solutions Engineer: Pre-Sales & Tech Advocate

OpenKrill

United States

Remote

USD 139,000 - 180,000

Full time

2 days ago
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Benefits offered by this job

RSUs
Remote work
Global team

Job summary

Grafana Labs is a 100% remote company seeking an experienced technical pre-sales professional. You will join a high-growth team, partnering with Sales to communicate Grafana's value and engage with customers to close opportunities.

The role spans technical presentations, post-sale enablement, and cross-team collaboration to shape our product and messaging. The candidate should have strong communication skills, experience with Open Source or monitoring tech, and comfort working in a remote-first,

Qualifications

  • 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space.
  • Excellent written and spoken communication for remote collaboration with global customers.

Responsibilities

  • Join as an early member of a high growth team solving technical and customer problems the right way.
  • Partner with Sales to articulate Grafana value proposition, vision, and strategy to customers.
  • Own technical engagement with customers and help close high-velocity opportunities through competitive knowledge and credibility.
  • Deliver product and technical presentations to potential and existing customers.
  • Provide feedback to product and internal teams on customer needs and competitive landscape.
  • Lead documentation, write blog posts, create knowledge base materials for enablement.

Skills

Technical pre-sales
Open Source tech
Customer engagement
Written and spoken communication

Tools

Open Source tools

Job description

Grafana Labs is a 100% remote company seeking an experienced technical pre-sales professional. You will join a high-growth team, partnering with Sales to communicate Grafana's value and engage with customers to close opportunities.

The role spans technical presentations, post-sale enablement, and cross-team collaboration to shape our product and messaging. The candidate should have strong communication skills, experience with Open Source or monitoring tech, and comfort working in a remote-first,

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