Senior Solutions Engineer (Fully Remote)

Grafana; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

RSUs

30 days annual leave

Job summary

Grafana Labs is recruiting a seasoned technical pre-sales professional for a 100% remote, global team. You will deliver product and technical presentations to potential and existing customers while partnering with Sales to own the technical engagement.

The role emphasizes clear written and verbal communication, enabling materials, and collaboration across remote-first teams worldwide.

Qualifications

• 5+ years technical pre-sales experience, ideally with open source or monitoring space.
• Excellent written and oral communication for remote-first collaboration.

Responsibilities

• Deliver product and technical presentations to potential and existing customers.
• Provide a feedback loop and create public and internal enablement materials.

Skills

Technical pre-sales

Open source

Monitoring

Communication

Remote collaboration

Job description

• Early member of a high-growth team solving technical and customer problems.
• Partner with Sales and own technical engagement with customers.

What You’ll Be Doing:

• Deliver product and technical presentations to potential and existing customers.
• Provide a feedback loop and create public and internal enablement materials.

What Makes You a Great Fit:

• 5+ years technical pre-sales, ideally with open source or monitoring space.
• Excellent written and oral communication for remote-first collaboration.

Why You’ll Thrive at Grafana Labs:

• 100% remote global culture with transparent communication and empowered teams.
• RSUs and a global annual leave policy of 30 days per annum.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by over 10,000 organizations to ensure reliability and optimize telemetry at scale. We are a 100% remote company with team members across 40+ countries, backed by leading investors and known for a collaborative, innovation-driven culture.