Senior Solutions Engineer, Open Source Observability (Remote)

Logoslabs; San Francisco (CA); Remote; USD 182.000 - 226.000; Vollzeit

Benefits dieser Stelle

RSUs

Remote-first culture

Global collaboration

Zusammenfassung

Grafana Labs in the United States (remote) is seeking an experienced Commercial Solutions Engineer to drive technical pre-sales for Grafana Cloud and related observability tools. You will educate customers, deliver demos, and partner with Sales to qualify and close opportunities in a global, remote-first environment.

The role emphasizes strong communication, open source expertise, and the ability to work with an international team while contributing to product discussions and enablement

Qualifikationen

• 5+ years of technical pre-sales experience, ideally with Open Source technologies or in the Metrics/Monitoring space.
• Ability to hit the ground running in a startup, fast-paced environment.
• Strong judgment, collaboration, and leadership abilities.
• Remote-first work style with comfort collaborating with an international team.
• Excellent written and oral communication skills to articulate value and technical advantages.

Aufgaben

• Join as an early member of a high growth team solving technical and customer problems.
• Partner with Sales to articulate Grafana's value, vision, and strategy to customers.
• Own technical engagement with customers and help close opportunities with credibility.
• Deliver product and technical presentations to potential and existing customers.
• Proactively communicate feedback to internal teams about products and competitive landscape.
• Drive product conversations based on customer needs identified during interactions.
• Create and share enablement material and contribute to documentation and blogs.

Kenntnisse

Technical pre-sales

Open source knowledge

Strong communication

Collaboration & leadership

Problem-solving mindset

Tools

Grafana

Open Source Technologies

Jobbeschreibung

Grafana Labs in the United States (remote) is seeking an experienced Commercial Solutions Engineer to drive technical pre-sales for Grafana Cloud and related observability tools. You will educate customers, deliver demos, and partner with Sales to qualify and close opportunities in a global, remote-first environment.

The role emphasizes strong communication, open source expertise, and the ability to work with an international team while contributing to product discussions and enablement