Remote SAP Support Specialist – Entry Level (Secret Clearance)

Tripoint Solutions LLC; Williamstown (NJ); Remote; USD 55,000 - 75,000; Full time

Job summary

Tripoint Solutions LLC is seeking an entry-level SAP Support Specialist to join our IT support team, providing first-line assistance to SAP users and related enterprise applications. You will troubleshoot issues, manage user access, and support SAP updates while delivering excellent customer service.

Location: Remote. Candidates must hold an active Secret Clearance and be eligible to work in the United States.

Qualifications

• Candidate must have a bachelor's degree in IT, CS, business admin, or related field.
• Proven experience supporting SAP ERP in a professional environment.
• Excellent communication and teamwork with technical and business users.
• Proficiency with Microsoft Office applications.

Responsibilities

• Provide day-to-day technical support and troubleshooting for SAP ERP modules.
• Support SAP User Management activities, including user access and basic role management.
• Collaborate with stakeholders to translate requirements into system configurations.
• Monitor system performance and perform regular maintenance and updates.
• Document support activities and user guides for knowledge resources.
• Participate in testing and deployment of SAP updates and new functionalities.

Skills

SAP ERP experience

Communication skills

Microsoft Office proficiency

Education

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field

Tools

SAP UM

SAP

Job description

Tripoint Solutions LLC is seeking an entry-level SAP Support Specialist to join our IT support team, providing first-line assistance to SAP users and related enterprise applications. You will troubleshoot issues, manage user access, and support SAP updates while delivering excellent customer service.

Location: Remote. Candidates must hold an active Secret Clearance and be eligible to work in the United States.