Remote SAP Support Analyst – Entry Level (Secret)

Tripoint Solutions LLC; Texas; Remote; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Retirement Plan

Paid time off (PTO)

11 paid holidays

Professional Development Reimbursement

Monthly transportation, parking, and (

cell phone service reimbursement

Job summary

Tripoint Solutions LLC is seeking an Entry Level SAP Support Specialist to join our IT support team. This role provides first-line assistance to end users of SAP and related enterprise applications, ensuring timely issue resolution and exceptional customer service.

Location is Remote. The selected candidate must be located in the United States and hold an active Secret Clearance. Strong communication, IT systems experience, and proficiency in Microsoft Office are required.

Qualifications

• Bachelor’s degree in IT, CS, or related field required.
• Proven SAP ERP support experience in a professional environment.
• Strong understanding of ERP concepts and SAP modules.
• Excellent problem-solving and communication skills.

Responsibilities

• Provide day-to-day technical support and troubleshooting for SAP ERP modules.
• Support SAP User Management activities, including user access and basic roles.
• Collaborate with stakeholders to translate requirements into configurations.
• Monitor performance and conduct maintenance for optimal operation.

Skills

SAP ERP

User Management

IT Support

Communication

Problem Solving

Education

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field

Job description

Tripoint Solutions LLC is seeking an Entry Level SAP Support Specialist to join our IT support team. This role provides first-line assistance to end users of SAP and related enterprise applications, ensuring timely issue resolution and exceptional customer service.

Location is Remote. The selected candidate must be located in the United States and hold an active Secret Clearance. Strong communication, IT systems experience, and proficiency in Microsoft Office are required.