Remote SAP Support Specialist Entry Level Secret Clearance

Tripoint Solutions LLC

Athens (GA)

Remote

USD 55,000 - 75,000

Full time

4 days ago

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Job summary

Tripoint Solutions LLC is seeking an Entry Level SAP Support Specialist to join our IT support team. You will provide first-line assistance to end users of SAP and related enterprise applications, ensuring timely issue resolution and exceptional customer service. An active Secret Clearance is required.

Location: Remote. The selected candidate must be located in or willing to relocate to states supported by Tripoint Solutions corporate offices.

Qualifications

Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
Proven experience supporting SAP ERP systems in a professional environment.
Strong understanding of ERP concepts and SAP module functionalities.
SAP certification in relevant modules (e.g., SAP FI, SAP MM, SAP SD).
Active Secret Clearance

Responsibilities

Provide day-to-day technical support and troubleshooting for SAP ERP modules, addressing user issues promptly and effectively.
Support SAP User Management activities, including user access, basic role management, and navigation assistance.
Collaborate with business stakeholders to understand requirements and translate them into system configurations or enhancements.
Monitor system performance and conduct regular maintenance activities to ensure optimal operation and compliance with best practices.
Document support activities, system changes, and user guides to maintain clear and accessible knowledge resources.
Participate in testing and deployment of SAP updates, patches, and new functionalities to ensure seamless integration and minimal disruption.