Remote Revenue Operations & Systems Lead (Part-Time)

NationSwell; United States; A distancia; USD 62.000 - 76.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible schedule

Remote work

Paid sick leave

Descripción de la vacante

NationSwell is seeking a part-time Revenue Operations & Systems Lead to build scalable systems and reporting for our membership business. The ideal candidate translates business needs into practical solutions and manages end-to-end operational infrastructure.

This remote, part-time role (16–24 hours/week, US-based) emphasizes data integrity, cross-functional collaboration, and continuous process improvement to deliver a high-quality member experience.

Formación

• 3–5+ years of experience in Revenue Operations, Customer Success Operations, Business Operations, Sales Operations, or a related role.
• Hands-on experience with Salesforce, including admin-level configuration (Flows), dashboards, data management, and reporting.
• Strong proficiency with Airtable, Excel, and/or Google Sheets, including building databases, tracking tools, analytical models, and reports.
• Experience building operational dashboards and integrated reporting across multiple systems (e.g., Cvent, HubSpot, Outreach).
• Experience implementing process improvements, workflow automation (APIs, Zapier, Make), and AI tools (e.g., Claude).
• Excellent analytical, communication, organizational, and problem-solving skills; detail-oriented.
• Ability to manage multiple projects in a part-time capacity.

Responsabilidades

• Dedicated Member Success Support: streamline administrative, project management, and reporting operations to boost member engagement and revenue activities.
• Member Lifecycle & Experience Tracking: build systems and workflows tracking onboarding, activation, engagement, renewal, and expansion.
• Systems Integration & Cross-Functional Support: own data flow across shared systems with clean field mappings and ownership hygiene.
• Process Development and Improvement: document and standardize Member Success processes and recurring activities.
• AI, Automation, & Systems Implementation: build and maintain practical AI/automation tools; handle end-to-end deployment and adoption.
• Member Health & Engagement Reporting: create dashboards and triggers to surface expansion, value, or renewal risk.
• Renewal & Retention Analytics: analyze renewal rates, churn, and expansion for planning and leadership decisions.

Conocimientos

Revenue Operations

Customer Success Operations

Business Operations

Sales Operations

Herramientas

Salesforce

Airtable

Excel

Google Sheets

HubSpot

Outreach

Cvent

Descripción del empleo

NationSwell is seeking a part-time Revenue Operations & Systems Lead to build scalable systems and reporting for our membership business. The ideal candidate translates business needs into practical solutions and manages end-to-end operational infrastructure.

This remote, part-time role (16–24 hours/week, US-based) emphasizes data integrity, cross-functional collaboration, and continuous process improvement to deliver a high-quality member experience.