Remote Program Manager, Volunteer Engagement

American Red Cross; Portland (OR); Remote; USD 81,000 - 93,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

Health Spending Accounts & Flexible (H

PTO: Starting at 15 days a year; based

Holidays: 11 paid holidays

401K with up to 6% match

Paid Family Leave

Disability and Insurance: Short + Long

Service Awards

Job summary

The American Red Cross invites a seasoned Program Manager to join the Department Relationship Success team to support volunteer engagement across SAF/ISD and Corporate Departments. This fully remote role focuses on relationship management with program managers, stakeholders, and Volunteer Services to enable effective mobilization of volunteers for mission objectives.

Responsibilities include developing recruitment strategies, coordinating communications, and creating leadership updates while

Qualifications

• Bachelor's degree or equivalent combination of education and related experience.
• Minimum 5 years of related experience or equivalent combination of education and related experience.
• Demonstrate in-depth knowledge of program or service and ability in creating presentations and developing training modules.
• Excellent oral and written communication skills, including training and presentations.

Responsibilities

• Serve as the primary point of contact and relationship manager for an assigned portfolio of SAF/ISD and Corporate Departments.
• Build and maintain strong working relationships with program managers, department stakeholders, Volunteer Services teams, volunteer leaders, and cross-functional partners.
• Consult with departments to identify workforce needs and determine appropriate volunteer engagement and recruitment strategies.
• Support departments in implementing recruitment plans, promoting opportunities, and navigating volunteer workforce processes.
• Coordinate communications, meetings, briefings, presentations, and stakeholder updates.
• Manage and support Volunteer Connection activities, including position management, reporting, recruitment workflows, and volunteer engagement processes.
• Provide guidance on volunteer workforce policies, processes, and best practices.
• Support volunteer leaders and volunteer teams that sustain enterprise and global volunteer positions.
• Pull, analyze, and interpret volunteer workforce data to support decision-making and workforce discussions.
• Develop reports, dashboards, presentations, briefing materials, and leadership updates.
• Monitor workforce trends, volunteer vacancies, recruitment activity, and engagement metrics across assigned departments.
• Partner with stakeholders to address challenges, identify opportunities, and improve volunteer utilization.
• Support enterprise initiatives, strategic projects, and other Department Relationship Success priorities.

Skills

Program management

Relationship management

Communication

Presentations

MS Office

Education

Bachelor's degree

Tools

Word

Excel

PowerPoint

Outlook

Job description

The American Red Cross invites a seasoned Program Manager to join the Department Relationship Success team to support volunteer engagement across SAF/ISD and Corporate Departments. This fully remote role focuses on relationship management with program managers, stakeholders, and Volunteer Services to enable effective mobilization of volunteers for mission objectives.

Responsibilities include developing recruitment strategies, coordinating communications, and creating leadership updates while