Remote Program Manager, Volunteer Engagement

American Red Cross; Louisville (KY); A distancia; USD 81.000 - 93.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, and Vision plans

401K with up to 6% match

PTO starting at 15 days per year

Descripción de la vacante

The American Red Cross is seeking a professional Program Manager to join the Department Relationship Success team. This fully remote role supports volunteer engagement across SAF, ISD, and Corporate departments from anywhere in the USA.

The role emphasizes relationship-building, strategic planning, and operational execution to recruit and engage volunteers, with a focus on delivering measurable outcomes for mission objectives.

Formación

• Education: Bachelor's degree or equivalent combination of education and related experience required.
• Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required.

Responsabilidades

• Serve as the primary point of contact and relationship manager for an assigned portfolio of SAF/ISD and Corporate Departments.
• Build and maintain strong working relationships with program managers, department stakeholders, Volunteer Services teams, volunteer leaders, and cross-functional partners.
• Consult with departments to identify workforce needs and determine appropriate volunteer engagement and recruitment strategies.
• Support departments in implementing recruitment plans, promoting opportunities, and navigating volunteer workforce processes.
• Coordinate communications, meetings, briefings, presentations, and stakeholder updates.
• Manage and support Volunteer Connection activities, including position management, reporting, recruitment workflows, and volunteer engagement processes.
• Provide guidance on volunteer workforce policies, processes, and best practices.
• Support volunteer leaders and volunteer teams that sustain enterprise and global volunteer positions.
• Pull, analyze, and interpret volunteer workforce data to support decision-making and workforce discussions.
• Develop reports, dashboards, presentations, briefing materials, and leadership updates.
• Monitor workforce trends, volunteer vacancies, recruitment activity, and engagement metrics across assigned departments.
• Partner with stakeholders to address challenges, identify opportunities, and improve volunteer utilization.
• Support enterprise initiatives, strategic projects, and other Department Relationship Success priorities.

Conocimientos

Relationship building

Oral and written communication

Presentation skills

Training module development

Analytical skills

MS Office proficiency

Educación

Bachelor's degree or equivalent

Herramientas

MS Word

MS Excel

MS PowerPoint

MS Outlook

Descripción del empleo

The American Red Cross is seeking a professional Program Manager to join the Department Relationship Success team. This fully remote role supports volunteer engagement across SAF, ISD, and Corporate departments from anywhere in the USA.

The role emphasizes relationship-building, strategic planning, and operational execution to recruit and engage volunteers, with a focus on delivering measurable outcomes for mission objectives.