Remote Program Manager, Volunteer Engagement

American Red Cross; Salt Lake City (UT); Remote; USD 81.000 - 93.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, and Vision plans

401K with up to 6% match

PTO 15+ days/year

Holidays 11 paid holidays

Professional development

Zusammenfassung

American Red Cross is seeking a professional, detail-oriented Program Manager to join the Department Relationship Success team or National Volunteer Services. This fully remote role supports volunteer engagement across SAF, ISD and Corporate departments, serving as primary relationship manager for an assigned portfolio.

You will provide consultation, coordination, and operational support. They help departments recruit volunteers, onboard, engage, and leverage data to drive mission objectives

Qualifikationen

• Bachelor's degree or equivalent combination of education and related experience.
• Minimum 5 years of related experience or equivalent combination.
• Strong communication and presentation skills.
• Develop project plans, budgets, and strategies to achieve organizational goals.
• MS Office proficiency: Word, Excel, PowerPoint, Outlook.

Aufgaben

• Serve as the primary point of contact and relationship manager for an assigned portfolio of SAF/ISD and Corporate Departments.
• Build and maintain strong working relationships with program managers, department stakeholders, Volunteer Services teams, volunteer leaders, and cross-functional partners.
• Consult with departments to identify workforce needs and determine appropriate volunteer engagement and recruitment strategies.
• Support departments in implementing recruitment plans, promoting opportunities, and navigating volunteer workforce processes.
• Coordinate communications, meetings, briefings, presentations, and stakeholder updates.
• Manage and support Volunteer Connection activities, including position management, reporting, recruitment workflows, and volunteer engagement processes.
• Provide guidance on volunteer workforce policies, processes, and best practices.
• Support volunteer leaders and volunteer teams that sustain enterprise and global volunteer positions.
• Pull, analyze, and interpret volunteer workforce data to support decision-making and workforce discussions.
• Develop reports, dashboards, presentations, briefing materials, and leadership updates.
• Monitor workforce trends, volunteer vacancies, recruitment activity, and engagement metrics across assigned departments.
• Partner with stakeholders to address challenges, identify opportunities, and improve volunteer utilization.
• Support enterprise initiatives, strategic projects, and other Department Relationship Success priorities.

Kenntnisse

Program management

Relationship building

Communication

Training & presentations

Analytics & data interpretation

MS Office

Teamwork

Ausbildung

Bachelor's degree

Jobbeschreibung

American Red Cross is seeking a professional, detail-oriented Program Manager to join the Department Relationship Success team or National Volunteer Services. This fully remote role supports volunteer engagement across SAF, ISD and Corporate departments, serving as primary relationship manager for an assigned portfolio.

You will provide consultation, coordination, and operational support. They help departments recruit volunteers, onboard, engage, and leverage data to drive mission objectives