Remote Process Server Performance Specialist

ABC Legal Services; Indianapolis (IN); Remote; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

401(k) with company matching

Paid time off

Paid holidays

Life Insurance and AD&D

Flexible Spending Accounts

Job summary

ABC Legal Services is seeking a Process Server Performance Proof Team member to review proofs of service for accuracy and compliance. This remote role is eligible for individuals located in states where we operate, including MT, ND, KS, OK, IA, AR, MI, WI, IN, KY, NC, SC, VA, LA, MS, AL, and FL.

The role emphasizes coaching servers, reducing errors, and managing daily outreach (100+ contacts). Strong attention to detail and knowledge of jurisdictional rules are required.

Qualifications

• Strong attention to detail in legal documentation.
• Ability to handle high-volume daily outreach and follow-up.
• Ability to interpret jurisdiction-specific rules by state and county.

Responsibilities

• Proof Review & Compliance: verify affidavits for accuracy, ensure jurisdiction-specific formatting and content.
• Server Coaching & Escalation: provide feedback and coaching to servers to improve accuracy.
• Reporting & Performance Tracking: run daily reports and monitor individual server performance, outreach, and escalations.
• Collaboration: work with team and other departments on large-scale projects.

Skills

Attention to detail

High-volume outreach

Jurisdiction rules interpretation

Communication skills

Skye familiarity

Job description

ABC Legal Services is seeking a Process Server Performance Proof Team member to review proofs of service for accuracy and compliance. This remote role is eligible for individuals located in states where we operate, including MT, ND, KS, OK, IA, AR, MI, WI, IN, KY, NC, SC, VA, LA, MS, AL, and FL.

The role emphasizes coaching servers, reducing errors, and managing daily outreach (100+ contacts). Strong attention to detail and knowledge of jurisdictional rules are required.