Remote Dispatch Coordinator for Process Serving

ABC Legal Services; Bismarck (ND); Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Holidays (company)

Floating holidays

Life Insurance & AD&D

Long-term disability

FSAs & DCA Flexible Spending Accounts

EAP

Job summary

ABC Legal Services is seeking a Dispatch Coordinator to ensure rapid and accurate service of process deliveries. You will claim, dispatch, and complete jobs while coordinating with servers and internal partners in a fast-paced, metrics-driven environment.

This remote role is based in North Dakota and offers a stable schedule, competitive hourly pay, and comprehensive benefits. If you thrive under pressure and maintain high accuracy, apply to join our nationwide team.

Qualifications

• 1–2 years of experience in dispatching or fast-paced coordination.
• Strong organizational and prioritization skills.
• Excellent verbal and written communication.
• Ability to analyze information and resolve roadblocks.

Responsibilities

• Monitor Skye task board to identify aging unclaimed jobs.
• Identify and claim jobs by contacting primary and nearby servers via Skye, text, phone, or email.
• Resolve unclaimable jobs due to missing info and escalate when needed.
• Monitor trends in stuck jobs and report increases.
• Review unclaimed zip codes and coordinate with servers and recruiters for coverage.
• Notify recruiter of locations needing additional coverage or performance issues.

Skills

Dispatching

Customer service

Operations coordination

Communication

Analytical thinking

Digital tools

Independent work

Attention to detail

Tools

Skye system

Map-based systems

Job description

ABC Legal Services is seeking a Dispatch Coordinator to ensure rapid and accurate service of process deliveries. You will claim, dispatch, and complete jobs while coordinating with servers and internal partners in a fast-paced, metrics-driven environment.

This remote role is based in North Dakota and offers a stable schedule, competitive hourly pay, and comprehensive benefits. If you thrive under pressure and maintain high accuracy, apply to join our nationwide team.