Remote Planning & Scheduling Specialist

Velvethorizons; Little Rock (AR); Remote; USD 42,000 - 70,000; Full time

Benefits offered by this job

Flexible remote

Performance-based pay

Training opportunities

Resources & tools

Collaborative team

Job summary

Velvet Horizons is seeking a Planning Consultant to support clients with coordination and scheduling services in a fully remote role. You will manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

The position emphasizes strong communication, organization, and independent work in a remote environment, with performance-based compensation and ongoing training opportunities.

Qualifications

• Excellent written and verbal communication skills.
• Ability to work independently in a remote environment.
• Highly organized with attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused with problem-solving skills.
• Fluency in English; Spanish a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of updates, policies, and service offerings.
• Collaborate with internal team to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Communication

Remote work

Organization

multitasking

Customer focus

Scheduling tools

English fluency

Tools

Scheduling platforms

Job description

Velvet Horizons is seeking a Planning Consultant to support clients with coordination and scheduling services in a fully remote role. You will manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

The position emphasizes strong communication, organization, and independent work in a remote environment, with performance-based compensation and ongoing training opportunities.