Remote Planning & Scheduling Specialist

Velvethorizons; Aurora (CO); Remote; USD 50,000 - 65,000; Full time

Benefits offered by this job

Remote work

Training opportunities

Performance-based compensation

Job summary

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote setting. You will manage client requests, organize logistics, and ensure a smooth end-to-end planning process, communicating via phone, email, and digital platforms.

The ideal candidate is highly organized, self-motivated, and capable of handling multiple tasks with deadlines while delivering professional customer support and accurate documentation in

Qualifications

• Strong written and verbal communication skills.
• Proven ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused mindset with problem-solving skills.
• Basic proficiency with online tools and scheduling platforms.
• Fluency in English is required; Spanish language skills are a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support
• Research and present suitable options for accommodations, transportation, and related services
• Prepare structured plans and coordinate scheduling based on client preferences and availability
• Process reservations and confirm service arrangements with third-party providers
• Provide consistent, professional customer support throughout the coordination process
• Maintain awareness of relevant updates, policies, and service offerings
• Collaborate with internal team members to improve workflows and service delivery
• Accurately document client interactions, transactions, and records in company systems

Skills

Communication

Remote work

Organization

Multitasking

Customer focus

Problem solving

Scheduling platforms

Fluency in English

Tools

Scheduling software

Job description

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote setting. You will manage client requests, organize logistics, and ensure a smooth end-to-end planning process, communicating via phone, email, and digital platforms.

The ideal candidate is highly organized, self-motivated, and capable of handling multiple tasks with deadlines while delivering professional customer support and accurate documentation in