Remote Planning & Coordination Consultant

Velvethorizons; Portsmouth (NH); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Ongoing training

Performance-based compensation

Remote work environment

Job summary

Velvet Horizons is seeking a Planning Consultant to support clients with coordination and scheduling services in a fully remote environment, handling requests, organizing logistics, and guiding the end-to-end planning process.

The role requires strong communication, independence in a remote setting, and meticulous organizational skills to manage multiple tasks, document interactions, and coordinate with third-party providers for accommodations and transport.

Qualifications

• Strong written and verbal communication skills.
• Remote work ability and self-motivation.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused mindset with problem-solving abilities.
• Familiarity with scheduling platforms and online tools.
• Fluency in English; Spanish is a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Communication

Remote work

Organization

Time management

Customer focus

Scheduling tools

English fluency

Tools

Scheduling platforms

Job description

Velvet Horizons is seeking a Planning Consultant to support clients with coordination and scheduling services in a fully remote environment, handling requests, organizing logistics, and guiding the end-to-end planning process.

The role requires strong communication, independence in a remote setting, and meticulous organizational skills to manage multiple tasks, document interactions, and coordinate with third-party providers for accommodations and transport.