Remote Planning Consultant — Client Coordination

Velvethorizons; Worcester (MA); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible remote work

Training opportunities

Performance-based pay

Job summary

Velvet Horizons is seeking a Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. You will manage client requests, organize logistics, and ensure an end-to-end planning process.

Ideal candidates are organized, detail-oriented, and capable of independent work in a remote setting, with strong communication skills and experience using scheduling tools. Training and ongoing development are provided in a collaborative team setting.

Qualifications

• Excellent written and spoken communication.
• Proven ability to work remotely and independently.
• Highly organized with strong attention to detail.
• Strong multitasking and deadline management.
• Customer-focused with problem-solving skills.
• Familiar with online scheduling tools.
• English fluency; Spanish is a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Communication skills

Remote work experience

Organizational skills

Multitasking

Customer-focused

Scheduling tools

English fluency

Tools

Scheduling platforms

Job description

Velvet Horizons is seeking a Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. You will manage client requests, organize logistics, and ensure an end-to-end planning process.

Ideal candidates are organized, detail-oriented, and capable of independent work in a remote setting, with strong communication skills and experience using scheduling tools. Training and ongoing development are provided in a collaborative team setting.