Remote Planning & Coordination Specialist

Velvethorizons; Laramie (WY); Remote; USD 52,000 - 62,000; Full time

Benefits offered by this job

Remote work access

Training and development opportunities

Collaborative team environment

Job summary

Velvet Horizons is seeking a Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. You will communicate with clients, assemble options for accommodations and transportation, and coordinate end-to-end planning, documentation, and follow-up.

This role emphasizes independence, organization, and strong customer service with ongoing training and professional development opportunities.

Qualifications

• Strong written and verbal communication is required.
• Ability to work independently in a remote environment.
• Highly organized with meticulous attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused with problem-solving skills.
• Fluency in English; Spanish is a plus.
• Basic proficiency with online tools and scheduling platforms.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Document client interactions, transactions, and records in company systems.
• Collaborate with internal teams to improve workflows and service delivery.
• Maintain awareness of relevant updates, policies, and service offerings.

Skills

Fluent English

Spanish (optional)

Remote independence

Organizational skills

Multitasking

Customer-focused

Scheduling tools familiarity

Excellent communication

Tools

Scheduling platforms

Job description

Velvet Horizons is seeking a Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. You will communicate with clients, assemble options for accommodations and transportation, and coordinate end-to-end planning, documentation, and follow-up.

This role emphasizes independence, organization, and strong customer service with ongoing training and professional development opportunities.