Remote Planning & Coordination Specialist

Velvethorizons; Lafayette (LA); Remote; USD 45,000 - 70,000; Full time

Benefits offered by this job

Remote-friendly environment

Training & development

Company resources and tools

Collaborative team environment

Job summary

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. You will manage client requests, organize logistics, and ensure an end-to-end planning process.

The role emphasizes strong communication, organization, and independent work in a remote setting. The position offers ongoing training and development opportunities, with compensation based on completed client arrangements and a collaborative team

Qualifications

• Strong written and verbal communication skills.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused mindset with problem-solving skills.
• Basic proficiency with online tools and scheduling platforms.
• Fluency in English; Spanish language skills are a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements.
• Research and present options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences.
• Process reservations and confirm service arrangements with providers.
• Provide consistent, professional customer support throughout the process.
• Stay updated on policies and service offerings.
• Collaborate with team to improve workflows and delivery.
• Document client interactions and transactions in company systems.

Skills

Communication skills

Remote work

Organization

Multitasking

Customer-focused

Online tools

English fluency

Spanish optional

Tools

Scheduling software

Job description

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. You will manage client requests, organize logistics, and ensure an end-to-end planning process.

The role emphasizes strong communication, organization, and independent work in a remote setting. The position offers ongoing training and development opportunities, with compensation based on completed client arrangements and a collaborative team