Remote Planning & Coordination Consultant

Velvethorizons; Indianapolis (IN); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible remote work

Performance-based compensation

Training & development

Resources & tools

Collaborative team environment

Job summary

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote role. You will manage client requests, organize logistics, document interactions, and ensure a smooth end-to-end planning process, collaborating with the team to improve workflows.

You will communicate with clients, research options, and process reservations while maintaining high-quality client support and staying updated on policies and services.

Qualifications

• Strong written and verbal communication required.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Communication

Remote work

Organization

Multitasking

Customer focus

Scheduling tools

English fluency

Spanish a plus

Job description

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote role. You will manage client requests, organize logistics, document interactions, and ensure a smooth end-to-end planning process, collaborating with the team to improve workflows.

You will communicate with clients, research options, and process reservations while maintaining high-quality client support and staying updated on policies and services.