Remote Planning & Coordination Specialist

Velvethorizons; San Diego (CA); Remote; USD 40,000 - 70,000; Full time

Job summary

Velvet Horizons is seeking a Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. The role involves gathering requirements, researching options for accommodations and transportation, and coordinating end-to-end planning with clients.

The position emphasizes independence, strong organizational skills, and excellent communication. Training and ongoing development are provided, with compensation linked to completed client arrangements.

Qualifications

• Excellent written and verbal communication in English.
• Ability to work independently in a remote environment.
• Highly organized with attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Experience with scheduling platforms preferred.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Communication

Remote work

Organizational skills

Time management

Customer service

Scheduling tools

English fluency

Tools

Scheduling platforms

Job description

Velvet Horizons is seeking a Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. The role involves gathering requirements, researching options for accommodations and transportation, and coordinating end-to-end planning with clients.

The position emphasizes independence, strong organizational skills, and excellent communication. Training and ongoing development are provided, with compensation linked to completed client arrangements.