Remote Patient Care Coordinator — Enteral Nutrition

CVS Health; Nashville (TN); À distance; USD 23 000 - 35 000; Plein temps

Résumé du poste

CVS Health is seeking a Patient Care Rep to support the Enteral Nutrition Center in a remote, full-time role. You will handle patient refill requests, verify information, and ensure accurate documentation before shipping orders.

Directly impact a patient’s life by processing new patient orders and updating electronic medical records, working with the patient admissions department to help bring a patient on services with the company.

Qualifications

• Minimum one year experience in a customer service environment.
• Experience with data entry.
• Experience working in Microsoft Office, specifically Excel, Outlook and Word.

Responsabilités

• Answer incoming calls from patients, caregivers, branches and patient referral sources regarding nutrition therapy order status.
• Process prescription changes.
• Triaging calls to various departments.
• Verifying patient demographics and insurance information to ensure accurate shipment.

Connaissances

Customer service

Data entry

MS Office

Formation

High School diploma or GED

Description du poste

CVS Health is seeking a Patient Care Rep to support the Enteral Nutrition Center in a remote, full-time role. You will handle patient refill requests, verify information, and ensure accurate documentation before shipping orders.

Directly impact a patient’s life by processing new patient orders and updating electronic medical records, working with the patient admissions department to help bring a patient on services with the company.