Remote Patient Care Coordinator — Nutrition Support

CVS Health; United States; Remote; USD 23,000 - 35,000; Part time

Benefits offered by this job

Dental insurance

Vision insurance

Wellness resources

Job summary

CVS Health is seeking a Patient Care Rep to support the Enteral Nutrition Center from a remote location anywhere in the United States. You will assist with monthly patient refill requests and ensure documentation is accurate before shipping orders, directly impacting patient care and service quality.

Responsibilities include handling incoming inquiries, processing prescription changes, triaging calls, and verifying demographics and insurance details to ensure correct shipments.

Qualifications

• Minimum one year experience working in a customer service environment.
• Experience with data entry.
• Experience working in Microsoft Office, specifically Excel, Outlook and Word.

Responsibilities

• Answer incoming calls from patients, caregivers, branches and patient referral sources regarding nutrition therapy order status.
• Process prescription changes
• Triaging calls to various departments.
• Verifying patient demographics and insurance information to ensure accurate shipment.

Skills

Customer service experience

Data entry

Microsoft Office (Excel, Outlook, Word

Education

High School diploma or GED

Job description

CVS Health is seeking a Patient Care Rep to support the Enteral Nutrition Center from a remote location anywhere in the United States. You will assist with monthly patient refill requests and ensure documentation is accurate before shipping orders, directly impacting patient care and service quality.

Responsibilities include handling incoming inquiries, processing prescription changes, triaging calls, and verifying demographics and insurance details to ensure correct shipments.