Remote Part-Time Investor Support Specialist

Atomic Vest; United States; Remote; USD 496.000 - 771.000; Teilzeit

Zusammenfassung

Atomic Vest is seeking a part-time front-line support specialist for retail investors, working 9 AM–1 PM EST, five days a week (20 hours). This remote contract role focuses on responding to tickets and resolving issues related to accounts, money movements, and applications. You will triage by urgency, review transactions, and keep accurate records, collaborating with a fast-growing, remote-first team.

Qualifikationen

• 2–3 years client-facing experience in finance, fintech, or tech.
• Advanced English, organized, able to work independently.

Aufgaben

• Respond to tickets, triage by urgency, and resolve within service expectations.
• Review money movements, troubleshoot account issues, and keep accurate records.
• Investigate and resolve issues related to accounts, money movements, and applications.

Kenntnisse

Client-facing experience

Advanced English

Jobbeschreibung

Atomic Vest is seeking a part-time front-line support specialist for retail investors, working 9 AM–1 PM EST, five days a week (20 hours). This remote contract role focuses on responding to tickets and resolving issues related to accounts, money movements, and applications. You will triage by urgency, review transactions, and keep accurate records, collaborating with a fast-growing, remote-first team.